Everyone has had some kind of adversity in their life at some point. Some things are extremely visible to others; sometimes it’s not so easily seem by a bystander. However, no matter what way it shows up, it still can derail you. It’s a choice to face it and figure out a way to work it out. Sometimes we can figure it out on our own; sometimes we need some help.
Our guest today, Todd Drake, has overcome some tremendous obstacles and thrived on the other side. He is the president and owner of Todd Drake Diamonds. A veteran of the corporate world, he got away from the grind and helped his family in areas where he was trained, to help them take their business to the next level. A competitive athlete, too, Todd enjoys a great game of baseball when he can pry himself away from his business.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level! -
S02, Ep 07: Ellen Lee, Energy Healing and the Six Clairs
In this episode, Claire visits with Ellen Lee, an intuitive energy healer, author and improv coach. She and Claire discuss the concepts of energy healing, muscle testing and the six “clairs.”
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S06, Ep 02: Diamonds, the Polish for the Jewels in Our Lives, featuring Todd Drake
So much of our lives are marked by special occasions: engagements, weddings, milestone birthdays and anniversaries and just plain important days.A big part of these special days and times are the gifts we give one another. Especially those unforgettable diamonds. From engagement rings to anniversary pendants to special jewelry, having a diamond at the center of the gift makes it all that more special.
Our guest today has made a career of knowing what diamond gifts work best on what occasion and for his expertise in charting the future of this fascinating industry.
