The first in a series we call “What If?” In this episode, we discover what you really need to know about insurance. Our guest, John Allen, is president and managing agent with Community Insurance Advisors. John’s mission is to set a new standard for the insurance industry. Here John walks us through a thought process of how we should engage an agent and get the most from our insurance policies. While many people buy insurance on price (whether it be for the house, car or business), most of us really have no idea what our policies cover. John clearly describes “all-risk” versus “named-perils” coverage, water endorsements and the difference between replacement and ACV (depreciated) claims settlements.
John has leveraged his passion for people and his attention to detail to grow an insurance business that is a true advocate for his clients.”
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S01, Ep 18: Von Daniel, Understanding the Nuances of Your Business
Improv versus standup versus sketch comedy? What’s the difference? Knowing the difference helps you know what works for an audience and the overall experience. As in any business, knowing the different aspects of your craft can help you become a leader.Von Daniel, is familiar with the techniques of Improv as CEO of ComedySportz Dallas. He has extensive experience managing in the DFW area, having successfully hired, trained, implemented processes and led business teams of varying skill levels. Von has extensive experience as a performer as a part of improvisational comedy in Dallas going back almost 20 years.
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S01, Ep 01: Jayne Rios, In the Beginning
This is the episode that started it all. Jayne Rios, the co-founder of the WomenOnTV network, introduced Claire to the audience and talks about what you will be going to see in the weeks and years to come. Claire and Jayne talk about their history and their intentions for the show.Jayne Rios is a veteran marketing and business professional based in Dallas. With many eyars’ experience in the video production world, she has started, managed and then sold several video and marketing companies. She is the co-founder of WomenOnTV, (AKA, WBTVN).
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level!
