Improv versus standup versus sketch comedy? What’s the difference? Knowing the difference helps you know what works for an audience and the overall experience. As in any business, knowing the different aspects of your craft can help you become a leader.
Von Daniel, is familiar with the techniques of Improv as CEO of ComedySportz Dallas. He has extensive experience managing in the DFW area, having successfully hired, trained, implemented processes and led business teams of varying skill levels. Von has extensive experience as a performer as a part of improvisational comedy in Dallas going back almost 20 years.
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S01, Ep 25: Paul E. Maynard, Face-to-Face Communication
The best and most effective way to interact with people is face to face. Do you have the tools and techniques to allow you to engage people in person? Claire talks with Paul about the best ways to engage people interpersonally.Paul E. Maynard, otherwise known as The Relentless Networker, is an independent marketing, communications and business consultant based in the Dallas. He specializes in building and managing relationships. His work as a social media strategist for small- and medium-sized businesses and his experience as a dimensional marketer qualify him as an expert face-to-face networker.
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John Allen: Being Recognized
John Allen is in a business that can be hard to truly understand. Or to get people to talk about.
Insurance.
“Most people tune out as soon as they hear the word,” John said in a conversation recently. “They’re bombarded with salesy insurance messages, and many have had a poor experience with their own insurance … they’re not sure who to trust, and so many simply choose not to engage.”That’s where his experience with Coffee With Claire was helpful. John was our guest on Episode 4 of Season 2. His program was part of a series called “The ‘What-if’ Series on Insurance.”
“I went on Coffee With Claire as part of a series with my good friend, Benny Wright (at Jansen Adjusters International), to give some real-world examples of what can happen when you don’t hire the right people to insure you” John continued. “You need to know what questions to ask when you buy insurance. Understanding what you are buying can remove the angst from the process, and gets you much better coverage for your money.”
John is President and Managing Agent with Community Insurance Advisors in Plano, Texas.
“However, it really didn’t hit me just how much reach that appearance had until I visited friends in California,” John said. “In the course of a conversation with friends who had seen the program, it came up that they watched the whole thing.”
A whole episode discussing insurance? Really?
“They said they actually learned something,” John said.
John chose to appear on Coffee With Claire because his larger mission is to do his part to correct the broken practices of the insurance industry. Being honest, clear and direct with clients, and others, is a big part of that mission.
“Claire’s interview helped me to focus that message,” John said. “She is a skilled host!”Claire has interviewed dozens of business and community leaders for Coffee With Claire. For more information about how you can be a guest on Coffee With Claire, contact us for a tour and prospectus.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level!
