What have you done (or are you doing) to live boldly and live your life authentically. Today’s guest, Michael Peticolas chose to live his dream to become one of the premier craft beer brewers in the nation.
Michael Peticolas is a fifth-generation Texas trial attorney and owner/operator of Dallas’s Peticolas Brewing Company. After practicing law for a decade, Michael turned to his passion for craft beer. Since 2011, Peticolas Brewing Company has won numerous local and national awards, and is an established craft beer industry leader in Texas.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level! -
S02, Ep 02: Robi Ley, The BOOTS Method of Belief
Do we REALLY believe in what we do? Is belief an integral part of your life? In today’s episode, the first in a series, we start our discussion of the BOOTS (believe, overcome, own, trust and serve) method of a belief system.Robi Ley is the owner and lead communication coach at WordCrafter Consultants. Robi believes that every person has a story. Her business is about helping people tell their story.
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S01, Ep 12: Billy Johnson, Servant Leadership
Are you more of a mentor than you are a boss? Then you just might be a servant leader. Today’s episode deals with some of the best examples of what it takes to be a servant leader and how they are being developed.Billy Johnson is the Director of the Professional Leadership Program at the University of North Texas, which is housed in the College of Business. The Professional Leadership Program is a nationally recognized mentoring program, which matches students up with successful executives all over North Texas, and helps the students get ready for the business world before they get into the business world.
