Tracy Eubanks shares his experiences running non-profit organizations and revealing that, really, they are really for-profit businesses with their profits being redirected.
Tracy Eubanks, the CEO of Metrocrest Services, Inc., is an experienced leader overseeing operations of both for profit and non-profit organizations. Tracy is skilled at employee development, business development, and creating a culture of excellence.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level! -
S02, Ep 06: Sue Moore, Finding Your Side Hustle
Do you have a full-time job that pays the bills? Do wish you could do something else that would fuel a passion while earning extra money? My guest in this episode is Sue Moore who knows all too well what it means to find a “side hustle” to help s sometimes-depleted bank account. One of the fastest growing segments in the American workforce are side earners–people who keep their regular, full-time job, and then find something to supplement that income with more. This episode covers:
- How to find these opportunities
- What the typical hurdles might be
- Gives you some ideas on how much you can make
- Describes what your daily routine might be like
“Side Hustle Sue” Moore is a “recovering banker” who successfully transitioned from the financial services world into this fast-growing segment of earners. She loves to tell her interesting story and is an inspiration to those who need that push to get started.
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S01, Ep 19: Brian Dobbs, Creating a Great Environment
Claire and her guest, Brian Dobbs, discuss what it takes to find a coach and how to maximize the impact this person can have on you and your organization.Brian Dobbs is a professional speaker and business coach, who cut his teeth in the ministry. His company, Relavate, works with business-to-business and business-to-consumer organizations to help them find direction and establish continuity.
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