Being able to know the difference between a symptom and a root cause, a trauma, is critical in understanding addiction.
We all have compulsive behaviors—drinking, smoking, gaming and electronics, excessive work or exercise or shopping or nail biting. It’s knowing—and facing what trauma caused these symptoms that is key in our understanding how to deal with addiction in our lives.
My guest today has learned the hard way how to identify symptoms, understand the trauma and relate them to addiction. Let’s talk with Rachel Graham about how best to learn about addiction.
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S03, Ep 03: Protecting the Thing that Protects You Most, featuring Sue Moore
Did you know that the skin is the largest organ of the body, with a total area of about 20 square feet? Our skin protects us from microbes and the elements, helps regulate body temperature, and permits the sensation of touch, heat and cold.
We take our skin for granted. We expose it to the sun at the beach, we go skiing on the slopes and expose it to the cold and wind, and then we turn around and complain when we start seeing wrinkles, sun spots, or saggy skin.
Even if you’ve never taken care of your skin, it’s not too late to start. Your skin begins to age when you are only in your mid 20’s, although you may not see it. Your favorite products may not work anymore. Your genes, daily habits, and the sun cause these changes.
Both men and women are interested in looking young and vibrant. Our skin is our most visual piece of real estate, and when it looks good, we feel good. When it looks bad, we feel bad.
Dermatologists are trained physicians that understand skin better than anyone. They all recommend daily regimens to keep your skin healthy. But what products are safe? Should I go organic? How much should I budget to spend every month?
Stay tuned as we welcome back Sue Moore, who brings to us a great education to help us understand in practical terms some of the most common questions and misconceptions around caring for your skin.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level!
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S01, Ep 02: Tracy Eubanks, The Business of Non-Profit Organizations
Tracy Eubanks shares his experiences running non-profit organizations and revealing that, really, they are really for-profit businesses with their profits being redirected.
Tracy Eubanks, the CEO of Metrocrest Services, Inc., is an experienced leader overseeing operations of both for profit and non-profit organizations. Tracy is skilled at employee development, business development, and creating a culture of excellence.
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