Are you entertaining as well as informative? Do you know what it takes to engage people and leave them wanting more? Sir Earl and Claire talk about the value of being an entertainer as well as a communicator.
Sir Earl Toon achieved notoriety with the very popular band Kool & The Gang. The founder of YMO Enterprises, Sir Earl strives to deliver the highest quality of music entertainment to a worldwide audience.
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S01, Ep 29: Sharon Caswell, Adapting Technology
hile we think of wearable technology strictly in terms of devices for humans, that’s no longer true. Horses are now the beneficiary of advances in sensor technology and the trend is gaining momentum in 2017. There are several new companies jockeying for position in the equine space. PonyUp Technologies is one of these companies, and their technology has features that sets it apart from the rest.Sharon Caswell has a software engineering background and life-long interest in horses Sharon holds the reins at PonyUp Technologies, which has developed a new device called VetCheq.. Her background in software development, team leadership, product development and marketing gave her all the skills needed to give strategic and tactical guidance for developing a product from scratch.
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S01, Ep 19: Brian Dobbs, Creating a Great Environment
Claire and her guest, Brian Dobbs, discuss what it takes to find a coach and how to maximize the impact this person can have on you and your organization.Brian Dobbs is a professional speaker and business coach, who cut his teeth in the ministry. His company, Relavate, works with business-to-business and business-to-consumer organizations to help them find direction and establish continuity.
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S03 Ep05, The Customer Service Experience with Chris-James Cognetta
Have you ever had a bad customer experience? Odds are you have. Fact is, a lot of us tend to run into some rough customer service from time to time. And usually it’s understandable, but it’s never acceptable. And when it comes to poor customer service, the problems don’t start with your customers – they start with your employees. Just ask Chris-James Cognetta. He’s a consumer experience expert, and today on a brand new episode of Coffee with Claire, he’s sitting down with Claire to talk about how customer service can be tailored at a management level, what that can mean for your employees, and how you can shift your thinking to have a customer-focused business at every level!
